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On-demand Interview series

Impact of Covid-19 on the CX Industry.

Learn how Covid-19 accelerated the slow-burn of digital transformation.

Katie Stabler

Join Katie Stabler, Founder and director of CULTIVATE Customer Experience by Design for a…

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Is flexibility the solution to overcome the impact of Covid on the CX industry?

Shep Hyken

Shep Hyken is the Chief Amazement Officer at Shepard Presentations, an award-winning…

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Importance of being empathetic and metric driven to enhance Customer Experience

Jim Tincher

Join Jim Tincher, a noted speaker, internationally recognized customer experience expert…

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Technology as a vehicle that enables communications for customers.

Stacy Sherman

Stacy Sherman is a business leader, mentor, Author, Forbes Writer. By Day, she is the…

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Importance of streamlining and creating effortless experience using automated channels during Covid

Nate Brown

With over 16 years of experience in the CX industry, Nate Brown is the Chief Experience…

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How has Covid-19 reshaped the customer behaviour?

Jo Boswell

Join Jo Boswell for a conversation on how customer behaviour has changed over the course…

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