The Missing Piece of Your Salesforce Puzzle
Our Salesforce-native integration streamlines your support team’s productivity by automating call flows like never before, saving them time and empowering them to work smarter.
Add Intelligence to the Call Even Before It’s Answered
Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent.
Samespace's native CTI provides reps with rich contextual data that helps them serve faster. Calls trigger a screenpop that provides data about prospects including past calls, notes, conversation info and key insights.
The Next Evolution in Omnichannel Experiences
Allow customers to connect with you on their channel of choice, and curate the best possible experience for that individual, every time.
Put AI to Work
60% of your tier-1 customer queries can be handled by Samespace AI bots, freeing up your live agents for more valuable conversations.
Ditch the TimeWasting Tasks
Let your agents focus on what’s important: talking to more prospects. Let Samespace handle the rest.
Customer Feedback from Every Call
Know for certain what your customers are thinking with a CSAT survey that collects feedback as soon an agent hangs up.
Stay in Sync with Your Customers
Access crucial data on what your customers are saying during calls, including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board.