Everything in Salesforce
Samespace Salesforce CTI automatically logs conversation and takes call notes, drastically reducing after call work (ACW) time. Samespace pushes the call journey's data directly into Salesforce in real-time.
Native CTI for Salesforce Sales Cloud
Sales — at Lighting Speed.
Close deals faster with Native Salesforce CTI.
Outreach
Smart In-app calling
With advanced call controls in Salesforce, leverage Samespace’s calling capabilities without ever navigating away from Salesforce.
Empower your sales reps with Smart Dialing
Save your agents from tedious tasks of discovering, dialing, and re-dialing leads by integrating a native Salesforce CTI solution, enhancing their operational efficiency.
Run highly targeted & personalized playbooks
Filter data and create automated AI-enhanced workflows based on leads, locations, lead score, the revenue of the company, deal size directly in Salesforce.
Since deployment, Samespace has increased our capacity to dial the leads. We have seen dials per agent go up by 1.5x and productivity has increased by 30%. Samespace is a great partner.
Ajay Baidya
Associate Director, Simplilearn.
Inbound
Route leads to product experts, everytime.
Dynamically route leads to the right agent based on different Salesforce objects.
Prospects love personalized omnichannel experience.
Allow prospects to connect with you on their channel of choice, and curate the best possible experience, every time.
Learn from every sales interaction
Samespace's intelligent automation detects the nuance, tone and intent behind the questions, directing the leads to the right AI-flow or handing them off to the right agent.
Branch your cadence using
call outcomes
By powering the telephony side of a sales cadence, permit your sales reps to click to call right from their work queue and automatically log them. Easily map Samespace dispositions to Salesforce High Velocity Sales predefined call results and automatically branch your cadence based on call outcome.
Coach Agents in
real-time
Monitor and coach agents in real-time right within Salesforce to gain an insight on the performance of your team and make data-driven decisions.
Turn your Data into Insights and Insights into actions.
Create customisable dashboards and gain powerful insights into your calls by accessing all your call and chat data in a unified dashboard.
The first thing that differentiated Samespace was they matched solutions to our complex needs. Delivery team ensured our needs were met, and now our sales & service teams have a solid CTI solution.
Mukhtadir Syed
AVP - Sales and Customer Success