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Samespace Salesforce CTI automatically logs conversation and takes call notes, drastically reducing after call work (ACW) time. Samespace pushes the call journey's data directly into Salesforce in real-time.
Close deals faster with Native Salesforce CTI.
With advanced call controls in Salesforce, leverage Samespace’s calling capabilities without ever navigating away from Salesforce.
Save your agents from tedious tasks of discovering, dialing, and re-dialing leads by integrating a native Salesforce CTI solution, enhancing their operational efficiency.
Filter data and create automated AI-enhanced workflows based on leads, locations, lead score, the revenue of the company, deal size directly in Salesforce.
Ajay Baidya
Associate Director, Simplilearn.
Dynamically route leads to the right agent based on different Salesforce objects.
Allow prospects to connect with you on their channel of choice, and curate the best possible experience, every time.
Samespace's intelligent automation detects the nuance, tone and intent behind the questions, directing the leads to the right AI-flow or handing them off to the right agent.
Samespace Salesforce CTI automatically logs conversation and takes call notes, drastically reducing after call work (ACW) time. Samespace pushes the call journey's data directly into Salesforce in real-time.
By powering the telephony side of a sales cadence, permit your sales reps to click to call right from their work queue and automatically log them. Easily map Samespace dispositions to Salesforce High Velocity Sales predefined call results and automatically branch your cadence based on call outcome.
Monitor and coach agents in real-time right within Salesforce to gain an insight on the performance of your team and make data-driven decisions.
Create customisable dashboards and gain powerful insights into your calls by accessing all your call and chat data in a unified dashboard.
Mukhtadir Syed
AVP - Sales and Customer Success