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Enhance your CRM and double your productivity

Streamline your support team’s productivity by automating data entry and their call workflow.

Agent dock is in-built within the Chrome browser, helping agents make and receive call/chat requests
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Put AI to work

Samespace AI agents can offload up to 60 % of tier 1 conversations, so your live agents are open for more valuable conversations.

Samespace AI automates 60% of the tier-1 manual tasks of the agents.

Instant Information

Samespace CTI provides reps with rich contextual data that helps them serve faster. Inbound and outbound calls trigger a screenpop that provides data about prospects including past calls, notes, conversation info and key insights

Samespace CTI provides reps with rich contextual data including past calls, notes using a screenpop.

No More Manual Entry

Skip the time wasting busywork and let Samespace's native CTI automatically sync all call data, immediately triggering the next conversation for your agent.

Samespace's native CTI automatically sync all call data, removing manual work for your agent.

Customer Feedback from Every Call

Know for certain what your customers are thinking with a CSAT survey that collects feedback as soon an agent hangs up.

Collect CSAT surveys as soon as an agent hangs up the call.

Optimized Omnichannel Experiences

Connect every channel and platforms your team uses to support customers, no matter where you interact with them. By meeting the customer on their channel of choice, you’re able to curate the best possible experience for that individual, every time.

Samespace provides optimized omnichannel experiences by connecting every channel your customer uses.

Stay in Sync with Your Customers

Access crucial data on what your customers are saying during calls, including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board.

Discover customer's sentiment, their magnitude and polarity by accessing crucial customer call data.
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The first thing that differentiated Samespace was they matched solutions to our complex needs. Delivery team ensured our needs were met, and now our sales & service teams have a solid CTI solution.

Mukhtadir Syed

Mukhtadir Syed

AVP - Sales and Customer Success

Enhance your CRM and increase productivity.