Higher productivity at a lower cost
Get the integrations, conversation tools, and insights your Contact Centers need to increase productivity by 30% or more.
One tool for sales and support interactions
Samespace Contact Center manages and improves your agents’ conversations with prospects and customers. From phone calls to chatbots to social media posts and beyond, you get more efficient, effective interaction.
And for uncommon conversation flows, Contact Center’s open APIs allow almost unlimited customizability.
Live monitoring, coaching, and AI Assist
Imagine every call handled by a top performer. We help you get there, with innovative analytics, monitoring & coaching features that allow managers and experienced agents to easily coach colleagues in real time.
Many of our customers have existing CRM solutions, like Salesforce or HubSpot. We turn those into world-class contact center tools with off-the-shelf CTI integration, rapid custom integration using Samespace Studio, and open APIs.
Your sales and support teams get industry-leading conversation tools within a tool they’re already using. That means higher productivity at a very reasonable cost.