Higher Productivityat a Lower Cost
Get the integrations, conversation tools, and insights your Contact Centers need to enhance your customer experience.
A Single Tool for Sales and Support
Samespace Contact Center manages and improves your agents’ conversations with prospects and customers. From phone calls to chatbots to social media posts and beyond, you get more efficient, effective engagement every time.
And for uncommon conversation flows, our APIs allow customization for unlimited adaptability.
AI agents for any contact center solution
Whether you use our Contact Center Suite or your existing solution, Samespace AI agents can offload up to 60 % of tier 1 conversations. So your live agents are open for more valuable conversations.
Live Monitoring and coaching
Imagine every call handled by a top performer. We will help you get there with innovative analytics, monitoring & coaching features that allow managers and experienced agents to easily coach colleagues in real time.
Many of our customers have existing CRM solutions, like Salesforce or HubSpot. We turn all of them into world-class contact center tools with off-the-shelf CTI integration, rapid custom integration using Samespace Studio, and adaptibile open APIs.
Your sales and customer service teams get industry-leading conversation tools to enhance a system they’re already using, absolutely minimizing your deployment and training timeline.
Cloud or on-premises